Privacy Policy Overview

Medroll, owned and operated by Telosome Private Limited, a company incorporated under the Indian Companies Act, 2013 (“Telosome” or the “Company”), is committed to protecting the privacy of all its users on www.medroll.net (“Website”), the mobile application ‘Medroll’ as modified from time to time (“App”), and telecommunication media like SMS, email, and phone calls (together the “Platform”). In this Privacy Policy, the use of words like “we,” “us,” or “our” shall refer to Telosome. This Data Protection and Privacy Policy (“Privacy Policy”) is designed to inform you about our practices regarding the collection, use, and disclosure of information that you may provide via the Platform. By using the Platform, you agree to the terms of this Privacy Policy and our Terms and Conditions.

Information Collected

When you interact with our Platform, we collect personal information provided by you from time to time. Our primary goal is to provide a safe, efficient, and customized experience. Usage of Website or the App requires registration. On registration, you may need to provide details including your name, birth year, email ID, user ID, password, educational status and specialty. We may automatically track certain information based on your behavior on our Platform for internal research to better understand and serve our users.

Use of Your Information

We use the personal information you provide to facilitate the services you request. This information helps us tailor our communications and improve our services. We may also use your information to send you offers and information about our services and those of our partners, which may be of interest to you. If you prefer not to receive such communications, you can opt out by contacting us at ceo@medroll.net.

Internal Service Providers

We may use third parties to facilitate or outsource one or more aspects of our business (such as search technology and customer service), and therefore we may provide some of your personal information directly to these Internal Service Providers.

Disclosures Required by Law

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Platform.

Security of Data

We employ reasonable security practices to prevent unauthorized access and ensure the correct use of information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Accessing or Changing Your Personal Information

You can review and change the personal information you provided to us by logging into the Platform and entering the new information yourself. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Your Consent

By using our Platform, you consent to the collection and use of this information by Telosome Private Limited. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, the contact details of the Grievance Officer are as follows:

Name: Dr.Viraj Shah

Email: ceo@medroll.net